Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience, so we can better respond to your individual needs.
• To improve our website, based on the information and feedback we receive from you.
• To improve customer service, so we can more effectively respond to your requests and support needs.
• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason without your consent, other than for the express purpose of delivering the purchased product or service requested. No data related to any form of payment is retained on site; this includes credit card data, bank to bank or cash on delivery.
• To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information.

All supplied payment information is transmitted via Secure Socket Layer (SSL) technology through a third party and onto our payment gateway provider's database, only to be accessible by those authorised with special access rights to such systems, who are required to keep the information confidential. After a transaction, your private payment card details are not stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site or service provider's systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, and to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property or safety, or those of others.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online privacy policy only

This online privacy policy applies only to information collected through our website, and not to information collected offline.

Your consent

By using our site, you consent to our website's privacy policy. Please also visit our Terms and Conditions, which establish the use, disclaimers and limitations of liability governing the use of our website.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.